PROFESSIONAL HISTORY

TEAM LEADER

GREENE KING DEC 24 | PRESENT

DATA ANALYST

IO-SPHERE SEPT 24 | APR 2025

DEVELOPER / OPS ASSISTANT

NASHAT MAR 22 | DEC 2025

ASSISTANT MANAGER

NINTH LIFE FEB 22 | JAN 2023

CUSTOMER SERVICE ADVISOR

DWP / SERCO AUG 21 | FEB 2022

GENERAL MANAGER

THE TIGER AUG 17 | NOV 2018

ASSISTANT MANAGER

THE WHITE HART AUG 16 | AUG 2017

CREATIVE DIRECTOR / CHIEF ENGINEER

SAMURAI SOUND 2013 | 2015

PROFILE

Resourceful technologist and developer with a strong creative-first mindset, combining technical problem-solving with hands-on operational support in community, cultural and creative environments. I build digital tools that streamline workflows, improve organisation and support long-term sustainability.

I naturally look for inefficiencies and turn them into practical systems. My approach is grounded, analytical and people-focused, shaped by years of working alongside artists, volunteers and small teams where adaptability, initiative and clarity matter.

Calm under pressure and commercially minded, I prioritise solutions that reduce friction and make busy environments run smoothly. I thrive in roles that value resourcefulness, technical curiosity and a balance of creativity and structure.

CERTIFICATION

  • Level 2 Customer Service Excellence
  • Data Analytics Certification Pass

KEY SKILLS

  • Communication
  • Creative Technical Ability
  • Troubleshooting
  • Time Management
  • Detail Oriented
  • Leadership
  • Training & Staff Development
  • Dashboard Reporting
  • Budgeting & Cash Management
  • Strategy Alignment
  • Workflow Optimisation